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Warranty

Last updated 18 August 2026

Two-year limited warranty

Your SweepPilot S40 is covered for two years from the date of delivery against defects in materials and workmanship under normal domestic use.

If a covered fault appears, we will repair the product, replace it, or refund it, at our discretion.

What is covered

• Motor and drive failure under normal use
• Battery failure to hold a charge outside normal degradation
• Water ingress through a sealed housing
• Electronics and charger faults
• Manufacturing defects in the housing or tracks

What is not covered

• Normal wear to consumable parts such as brushes and filter media
• Damage from misuse, accident, drops or unauthorised repair
• Use outside the stated specifications, for example beyond the maximum depth
• Damage caused by improper water chemistry
• Cosmetic marks that do not affect function

Making a claim

1. Email sweeppilotsupport@gmail.com with your order number and a description or short video of the fault.
2. We may ask you to try a few simple checks first - many issues are resolved without a return.
3. If a return is needed, we send instructions and cover the shipping for covered faults.

Consumable parts

Brushes and filters wear with use and are not covered, but we can supply replacements. Email us for availability.

Your statutory rights

This warranty is in addition to, and does not affect, the consumer rights you have under applicable law.