Legal

Privacy Policy

Last updated 18 August 2026

This Privacy Policy explains what personal information TRIHAUS LLC ("SweepPilot") collects when you visit or buy from sweeppilot.com, why we collect it, and what rights you have. Our store is hosted on Shopify, which processes data on our behalf.

1. Information we collect

Category	Examples
Contact details	Name, billing and shipping address, email, phone number
Order information	Items purchased, order value, transaction history, returns
Payment information	Handled by our payment processors. We never receive your full card number
Account information	Username, password, saved preferences, if you create an account
Device and usage	IP address, browser type, pages viewed, referring site, cookie identifiers
Communications	Emails and support messages you send us

2. How we collect it

• Directly from you when you order, create an account or contact support.
• Automatically through cookies and similar technologies as you browse.
• From service providers such as Shopify, our payment processors, shipping carriers and analytics providers.

3. Why we use it

• To fulfil your order - process payment, arrange shipping, handle returns and provide support.
• To run the store - maintain your account, prevent fraud, keep the site secure.
• To improve - understand which pages and products perform well.
• Marketing - send offers if you opt in, and show relevant ads. You can opt out at any time.
• Legal obligations - tax records, responding to lawful requests.

4. Who we share it with

We do not sell your personal information. We share it only with parties who help us operate:

• Shopify - our e-commerce platform and hosting.
• Payment processors - to take payment securely.
• Shipping carriers and suppliers - to deliver your order.
• Advertising and analytics partners - such as Meta and Google, where you have consented.
• Authorities - where legally required.

5. Cookies

We use cookies that are necessary for the site and cart to work, plus analytics and advertising cookies where permitted. You can block or delete cookies in your browser settings, though the store may not work correctly without the essential ones.

6. Retention

We keep order records for as long as needed to provide support, honour warranties and meet tax and accounting obligations. Marketing contacts are kept until you unsubscribe.

7. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Request deletion of your information
• Receive a copy in portable form
• Object to or restrict certain processing, and withdraw consent
• Opt out of marketing at any time using the unsubscribe link

To exercise any of these, email sweeppilotsupport@gmail.com. We may need to verify your identity first, and we will respond within the timeframe required by applicable law. We will never discriminate against you for exercising these rights.

California residents

We do not sell personal information as defined by the CCPA. You may request disclosure of the categories collected, deletion, and correction, using the contact address above.

Residents of the UK and European Economic Area

Where we rely on consent you may withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority.

8. International transfers

We are based in the United States, and your information may be stored or processed there or in other countries where our service providers operate. Where required, transfers rely on recognised safeguards such as Standard Contractual Clauses.

9. Security

We use appropriate technical and organisational measures to protect your information, including encrypted checkout. No system is perfectly secure, so please avoid sending sensitive details over unsecured channels.

10. Children

Our store is not directed at children and we do not knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

11. Changes

We may update this policy. The "last updated" date above always reflects the current version.

12. Contact

For any privacy question, email sweeppilotsupport@gmail.com or write to TRIHAUS LLC, 574 9th Ave Apt 2, New York, NY 10036. TRIHAUS LLC is the data controller for your personal information.